1. About the Websites
These Terms & Conditions govern the use of online stores and related landing pages operated by Julian Yehezkiel that link to these Terms (collectively referred to as the "Sites").
The Sites may offer flowers, dresses, swimwear, and related products or services in Bali, Indonesia.
Depending on the functionality of each Site, customers may browse products, submit inquiries, place orders, make payments, arrange deliveries, or request product rentals where available.
Website Operator: Julian Yehezkiel
Address: Graha Periwi Bok A, Tabanan, Indonesia.
Contact Email: telegrampochta123@gmail.com
These Terms apply to purchases and other transactions made through the relevant Sites, subject to any additional conditions communicated to customers before an order or rental is confirmed.
2. Product Information and Availability
Product descriptions, photographs, prices, sizes, colors, materials, and other information are provided to help customers make purchasing decisions.
We make reasonable efforts to present accurate and up-to-date product information.
However, certain characteristics, including the appearance of fresh flowers, colors, packaging, and product availability, may vary depending on seasonal availability, suppliers, and other relevant circumstances.
Product availability is subject to confirmation.
If an ordered product is unavailable, the customer will be contacted to discuss an appropriate alternative or the applicable refund options.
Any material substitution will require the customer's agreement.
3. Placing and Confirming Orders
Depending on the Site, customers may place orders through a shopping cart, checkout form, contact form, WhatsApp, or other available communication channels.
Customers are responsible for providing accurate contact, delivery, and order information.
Submitting an inquiry does not automatically constitute a confirmed purchase.
Where online checkout is available, order confirmation and payment requirements will be communicated during the checkout process.
An order is considered confirmed once the applicable acceptance and payment conditions have been fulfilled and confirmation has been provided to the customer.
We may contact customers to verify order details, product availability, delivery information, or other necessary arrangements.
4. Prices and Payments
Product prices are displayed on the relevant Site or communicated to customers before an order is confirmed.
The applicable price, currency, delivery charges, taxes, and any additional fees should be disclosed before the customer completes a purchase.
Depending on the available payment methods, payments may be made by bank transfer, bank card, cash, or another method offered by the relevant store.
Where online payment processing is available, payments may be handled by third-party payment service providers.
Payment processing is subject to the terms and security requirements of the relevant provider.
Additional charges will not be applied without the customer's agreement where such agreement is required by law.
5. Delivery and Collection
Delivery options depend on the products ordered, the customer's location, and the services available through the relevant store.
Depending on the Site, customers may be offered delivery, collection, or another agreed method of receiving their order.
Estimated delivery dates, delivery charges, and geographical restrictions will be communicated during checkout or before the order is confirmed.
Customers must provide accurate delivery information and ensure that the recipient can receive the order at the agreed location and time.
If delivery cannot be completed, the available options and any applicable additional costs will be determined in accordance with the agreed conditions and applicable law.
If a product is damaged, missing, or materially different from the confirmed order, customers should contact us promptly so the issue can be reviewed and resolved.
6. Product-Specific Conditions
6.1. Flower Shop — Flowers and Bouquets
Fresh flowers and bouquets may vary in appearance due to seasonal availability, natural differences, and supplier availability.
We aim to prepare arrangements in accordance with the description and specifications agreed with the customer.
Where a particular flower or component is unavailable, a suitable substitution may be proposed for the customer's approval.
Customers should provide accurate delivery details and any instructions necessary for the recipient to receive the flowers.
Due to the perishable nature of fresh flowers, the practical options for cancellation, modification, and return may depend on whether preparation or delivery has started.
Any restrictions on cancellation or refunds are subject to applicable consumer protection requirements and the agreed order conditions.
6.2. Dresses in Bali — Dresses and Related Products
Customers should review available product information, including size, color, style, condition, price, and availability, before placing an order.
Where dresses are sold, the applicable purchase, delivery, exchange, and return conditions will be communicated before the order is confirmed.
Where dress rental services are offered, rental-specific terms will be communicated separately before confirmation.
Such rental terms may include the rental period, collection and return arrangements, security deposits where applicable, cleaning requirements, and responsibility for damage or loss.
Rental-related charges and conditions must be disclosed and agreed upon before the rental is confirmed.
6.3. Swimwear Bali — Swimwear and Related Products
Customers should review product details, available sizes, colors, and other relevant information before completing a purchase.
Where possible, size guidance is provided to help customers select appropriate products.
Customers are encouraged to inspect delivered products and contact us promptly if an item is damaged, defective, or different from the confirmed order.
Any hygiene-related conditions affecting returns or exchanges will be communicated in advance and applied only to the extent permitted by applicable law.
Mandatory consumer rights relating to defective or incorrectly supplied products remain unaffected.
7. Order Cancellations, Exchanges, Returns, and Refunds
The applicable conditions for cancellations, exchanges, returns, and refunds depend on the type of product, the status of the order, and any specific terms communicated before purchase.
Customers wishing to cancel or modify an order should contact the relevant store as soon as possible.
Requests will be reviewed in accordance with the applicable order conditions and consumer protection requirements.
Where a refund is required by law or agreed under the applicable terms, the customer will be informed about the refund process and the expected processing period.
Additional information is provided in our Cancellation & Refund Policy.
Nothing in these Terms excludes or limits mandatory consumer rights provided under applicable law.
8. Third-Party Providers and External Resources
Third-party payment processors, delivery companies, suppliers, rental providers, and other service providers may participate in fulfilling customer orders.
The responsibilities of third-party providers are determined by the applicable agreements and legal requirements.
The Sites may contain links to external websites, payment services, messaging applications, or social media platforms.
The use of those external services may be subject to their respective terms and privacy policies.
9. Intellectual Property and Website Materials
Texts, photographs, product images, logos, designs, and other materials published on the Sites may be protected by intellectual property rights.
Copying, reproducing, distributing, or commercially using these materials is permitted only with appropriate authorization or another lawful basis.
10. Privacy and Cookies
Information about the collection, use, storage, and protection of personal data is provided in our Privacy Policy.
Information about cookies, analytics, advertising technologies, and cookie preferences is provided in our Cookie Policy.
These policies apply to the relevant Sites that link to them.
11. Contact Information and Customer Rights
For questions regarding products, orders, payments, deliveries, cancellations, or complaints, customers may contact us:
Email: telegrampochta123@gmail.com
Phone / WhatsApp: +62 878 2563 0889
Address: Graha Periwi Bok A, Tabanan, Indonesia.
Customers may also use the contact information provided on the relevant store's website.
These Terms do not limit mandatory consumer rights provided under applicable law.
12. Updates to These Terms
These Terms may be updated when the Sites, products, payment methods, delivery arrangements, or applicable legal requirements change.
The updated version will be published on this page.
Orders and agreements already confirmed remain subject to the applicable agreed terms and mandatory legal requirements.
Applicable Websites: Online stores and related landing pages operated by Julian Yehezkiel that link to these Terms & Conditions, including relevant flower, dress, and swimwear websites.